riu emerald bay mazatlan family room

riu emerald bay mazatlan family room

I was wrong. want to verify the family room is bigger. Our guests praise the helpful staff and the clean rooms in their reviews. Our guests praise the helpful staff and the clean rooms in their reviews. He helped us locate our luggage when it wasn't delivered to our room. Hotel RIU Emerald Bay - Mazatlan - Sunwing Holiday turned out to be noisy and frustrating ... Riu Emerald Bay, Mazatlan, Mexico from Family Room Ocean View, - Duration: 1:37. With balcony or terrace with partial ocean view, the suite has 2 floors, on the ground floor there is a living room with 2 sofa beds, flat screen TV, minibar and bathroom with bathtub. See 4,445 traveler reviews, 4,662 candid photos, and great deals for Hotel Riu Emerald Bay, ranked #23 of 100 hotels in Mazatlan and rated 4 of 5 at Tripadvisor. To customize room options with kids and adults, you have to make two separate bookings or call our sales centre for assistance at 1-877-SUNWING. He would anticipate our needs. Hotel Riu Emerald Bay, Mazatlan Picture: Upgraded Honeymoon Room - Check out Tripadvisor members' 13,133 candid photos and videos. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Standard Room or Family Room for the bigger room. I didn't want to take any chances amidst the Coronavirus. In the big restaurant we had the same server every morning. Sabalo-Cerritos #3404 Zona Costera Cerritos, Mazatlan 82110 Mexico. Loved my room...ocean view.... above average buffets.... beach bbqs. Riu Emerald Bay All Inclusive is an all-inclusive property. So I just decided to go eat dinner somewhere else. Would not recommend this place to any one and if you do go request one of the newer rooms. I was just about to book a 'Deluxe Ocean View" upgrade on Expedia and now I'm reading comments that all rooms are ocean view. If I could compare it to anything it would be a Motel 6 version of an all inclusive resort on the beach. I was not greeted or given water for an additional 10 minutes. I opted to go. What are some restaurants close to Hotel Riu Emerald Bay? After my shower I decided to go get something to eat. This 1028-room, 3.5-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a free water park. Especially for the price of that they are charging. I travel a lot and this was definitely one of the lower quality hotels that I have ever stayed at. also are the family rooms higher? We are sorry to read that your experience with us was not the best and at the same time we are very surprised by your words as they do not at all describe our usual standards. Our guests praise the helpful staff and the clean rooms in our reviews. Once coming back from lunch one day during my stay, there was brown water coming out of all of the pipes in the bathroom. It is fun and exciting for all ages and if you cant enjoy yourself here you cant enjoy yourself anywhere. We also met Cellie. Are all the superior rooms have oceanviews? If there is any pertinent information for any guests who are staying in the hotel, they should come in different languages for most guests to be able to read. As Mazatlan’s largest resort, the 716-room Hotel Riu Emerald Bay has just about every feature an all-inclusive traveler would expect in a typical, slightly dated package. Pick a better all inclusive resort or just stay at a regular hotel, it's not worth staying here. Best regards, Hotel Riu Emerald Bay Online Reputation Manager, Mum and I went to this all inclusive resort just to get away and get some sun. We cannot wait to share another wonderful experience with you. Enjoy free breakfast, free WiFi, and free parking. We will share your comments with our Management Team for further consideration and we hope to welcome you back in a near future to bring you an excellent time. Riu Emerald Bay. The steak that came out was not filet at all. we are trying to decide which room to get. She did a fantastic job of cleaning our room each day. In addition to the fact that there is a red hangar one my door from the resort that I do not want anyone to go into my room. Answer 1 of 10: My family of 5 are traveling early in December 2013 to Riu Emerald Bay and with most family of 5s we had to take two rooms. Drinks are cold and plentiful, food is on par with most mid to higher end all inclusives. more. Answer 1 of 5: Hi all, I see the following room categories. 2 hours later no 1 had came to look at the brown water. Este hotel todo incluido 24 horas en Mazatlán te ofrece unas completas instalaciones que lo convierten en el mejor hotel en México para vivir una escapada inolvidable con RIU Hotels & Resorts. So I was not upset about that at all. Dinner was very lackluster, I chalked it up to the fact that I had arrived on a Sunday. He says yes. Dego worked the front desk. Inate fries for lunch every day because they didn't have a lot of options, especially outside. So I had to contact the front desk through the resort app. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Room brand new, clean and filled up daily with refreshments etc. talk with them, make new friends, It is there home.....not yours! Book the Hotel RIU EMERALD BAY in Mazatlán book now at HOTEL INFO and save!! 9 - Riu Emerald Bay All Inclusive, Mazatlan, Family Suite, Garden View, Guest Room 10 - Riu Emerald Bay All Inclusive, Mazatlan, Suite Familiar Superior Vista Jardin , Guest Room 11 - Riu Emerald Bay All Inclusive, Mazatlan, Suite Jacuzzi Vista al Mar Mexico, Living Area The joy of traveling only takes a break. we are trying to decide which room to get. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. The worst meal I had was the night of my actual birthday, which was the whole reason I came to celebrate. Larger balcony or terrace with ocean view. RiuLand kids’ club (ages 4-7 & 8-12 years) for the youngest guests and for adults, day and evening entertainment. I have been visiting RIU Emerald Bay in Mazatlan (Mexico) for one week from Dec 27, 2019 to Jan 3, 2020. We’ll even let you know about secret offers and sales when you sign up to our emails. For lovers of gastronomy, we offer live cooking stations at our main restaurant as well as Asian, Mexican and Italian specialty restaurants, 7 bars. Our guests praise the helpful staff and the clean rooms in our reviews. In these 37 m2 rooms, you'll have a small double bed (125x200 cm) and a king-size bed (200x200 cm), WiFi, satellite TV, a safe box, a ceiling fan, air conditioning, a minibar and a beverage dispenser. A little tip. With our best wishes we remain, Hotel Riu Emerald Bay Online Reputation Manager, 3rd time, loved it even more! Answer 1 of 7: We are hoping to book the Riu Emerald Bay Mazatlan. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Family Suites at Hotel Riu Emerald Bay have everything you need to make your stay unforgettable. Dear Steve, Thank you for taking your time to share your wonderful review! Hotel Riu Emerald Bay: Riu Emerald Bay - Duplex Room - Read 4,445 reviews, view 4,299 photos, and find great deals for Hotel Riu Emerald Bay at Tripadvisor This resort was full of friendly staff. Riu Emerald Bay All Inclusive is located 9 km from Mazatlan Cathedral and offers a safety deposit box, a lift and a newspaper stand. Hotel Riu Emerald Bay, Mazatlan Picture: family room - Check out Tripadvisor members' 13,186 candid photos and videos. Hotel Riu Emerald Bay, Mazatlan Picture: Family room - one king and one double - Check out Tripadvisor members' 13,217 candid photos and videos. Enjoy a relaxing holiday - whether alone, with family, partner or friends! I stopped at the front desk to let them know about the brown water. Popular attractions Witches Beach and Cerritos Beach are located nearby. Nearby attractions include Baluarte Bridge (4.2 miles), Playa Brujas (0.5 miles), and Playa Cerritos (0.1 miles). Dear Guest, Many thanks for staying with us and sharing your valuable feedback. The rooms offer a hairdryer, a drier and complimentary toiletries supplied in the bathrooms. Response from RIU Hotels and Resorts, Owner at Hotel Riu Emerald Bay, Response from Riu Hotels and Resorts, Owner at Hotel Riu Emerald Bay, Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay. There was lots to do each day so you can be as active as you would like. Thanks Popular attractions Witches Beach and Cerritos Beach are located nearby. But nowhere on the phone does it say that in any language. With stunning views and sprawling golden beaches, a freshwater pool, sun terrace, sauna, jacuzzi, gym, and full-service spa, the opportunities for relaxation are endless. I also noticed that the blue comforter that they used on the beds, do not look like they are washed after every guest. We also met Monica. Don't normally choose such a huge resort but the deal was too good to pass on and we like exploring new destinations. Air conditioning, ceiling fan, 1 king size bed and sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, electronic in-room safe (laptop size 15''), iron and ironing board. We thought she could teach us some Spanish and we in turn could help her with her English. We are very delighted to learn that you have thoroughly enjoyed the selection of food and drinks, our location right on the beach and the service provided by our staff! Stay healthy until then! And lots of drinks! Enjoy free breakfast, free WiFi, and free parking. We asked her to join us during breakfast one morning. The 24h All Inclusive Hotel Riu Emerald Bay opens all year round and is located on the beautiful Playa Las Brujas beach close to the Mexican town of Mazatlán. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. Mazatlan offers great shopping, restaurants, night life and is paradise for sun worshipers, golfers and sports fishermen. want to verify the family room is bigger. Top room amenities include a flat screen TV, a bidet, and a separate living room. I think is just a very horrible way to get over on your guests. As a resort I would assume that you guys would be exuding cleanliness and only making it obvious that you guys have gone the extra mile to let customers and guests know that your resort is exceptionally clean. I travel alone, this is for safety reasons. I went to the Mexican restaurant, where I had a reservation. Answer 1 of 2: This will be our first time visiting Mazatlan and we are booked at the Riu Emerald Bay. Rooms. There was a slight language barrier, which is to be expected. My experience that time was completely different vs. my previous visits of other (at least five) RIU hotels. We are very delighted that you enjoyed our facilities, our room and the beach! Eat & Drink. Lots of chairs every where. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Popular attractions Witches Beach and Cerritos Beach are located nearby. Stay at this 3.5-star beach resort in Mazatlan. So I asked to be shown both rooms, which they did. The Riu Emerald Bay offers all inclusive Mazatlan Honeymoon, vacation and wedding packages on Playa Brujas.The architecture is stunning at this 716 room resort. Request from your travel agent they give you upper floor and book early, Dear garysV7608DW, Thank you kindly for your positive rating! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Can someone shed some light on this before I spend what might be unnecessary money. Looks like we'll be there for Semana Santa (we arrive April 8th). Stay at this 3.5-star beach property in Mazatlan. ✔ 30% discount with business rate ✔ Cancellation is free of charge ✔ {hotel.recommendation} If you leave money on your pillow each day you'll be left with a little critter made out of a blanket or towel. Leslie taught us aquasize daily. Otger all inclusive resorts provide eachbguestbwith calendars for events,, times and locations in each language. On my way back from dinner I stop by the front desk and I am told by the man at the front desk their maintenance has already gone up to my room and fixed the issue. We have stayed at 5 other Riu's in Mexico, Jamaica & the Dominican and this one did not disappoint. The pillow cases on the other hand were not clean, I did notice stains on all 3 pillowcases. Travelling as a group with ten or more people? If it is because there are children that stay at the resort then that is a problem that the hotel will just have to suck up. Family: Kids 12 & under Stay & Eat Free (valid 1/02-4/30/19). 5 outdoor pools, 1 children's pool with slides and a water park. Secondly, when I arrived at 11am my room wasnt available til almost 4pm. See more questions & answers about this hotel from the Tripadvisor community. Enjoy free breakfast, free WiFi, and free parking. I let the water run for an additional 30 minutes, as I had let it run for an hour initially before. So I assumed that breakfast, lunch and dinner the following days would be better. Réserver Hotel Riu Emerald Bay, Mazatlan sur Tripadvisor : consultez les 4 445 avis de voyageurs, 4 662 photos, et les meilleures offres pour Hotel Riu Emerald Bay, classé n°23 sur 100 hôtels à Mazatlan et noté 4 sur 5 sur Tripadvisor. Lots of great paces within walking distance to eat out or shop. The location is ideal because of its proximity to General Rafael Buelna International Airport Mazatlan MZT (32 km) and Marina El Cid (10 km) and invites you to explore the area. I know I ordered my steak well done, but that was under the impression that it was going to be a standard 3.5 to 4 oz filet. I don't ever bother to mention these things to the serving staff only due to the language barrier. Answer 1 of 7: We are hoping to book the Riu Emerald Bay Mazatlan. Don't even think about believing the Negative Nancys. She always gave us a challenging work out! Enjoy free breakfast, free WiFi and free parking. This is my preference and as a guess it should be respected.The issue was fixed upon getting back to my room after dinner but I do not agree with the fact that my room with entered without my permission and/or me being there. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Emerald Bays advertises as a five star but its anything but, After visiting several Riu resorts id come to expect a lot more then what I got at the Emerald Bay, got one of the rooms in the older wing, AC didn't work, fridge broken and the room just looked old, the resort staff is rude and very unhelpful to assist in any issues you have. The instructions given upon check in are completely writren in Spanish, hence why they are only usable by people who speak Spanish. I was sat about 10 minutes after my arrival. Are there opportunities to exercise at Hotel Riu Emerald Bay? He also helped us connect to the free wifi. There are three large pools, a massive, a semi-private stretch of beach, numerous restaurants and bars, and a large spa. Stay at this 3.5-star beach property in Mazatlan. Our guests praise the helpful staff and the clean rooms in our reviews. My food came out about 20 minutes later, with the large parties food behind me as well. There are more places to choose from in the Mazatlan area. You may qualify for exclusive perks and savings at our top group-friendly resorts! I am not sure if it is because the resort has so many children. Riu Emerald Bay - All Inclusive 24 hours Mazatlan, Mexico 1 (888) 774 0040 or (305) 774 0040 Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Please rest assured that we will share your comment with our team as they will love to hear they made such a wonderful impression on you. Does Hotel Riu Emerald Bay have any great views? The Riu Emerald Bay, In Mazatlan Mexico is a high rise hotel at the north end of the beach where the majority of the hotels are. Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (8.2 miles). But if a guest requests something their requests should be respected or it should be told it to the guest at the time of the request that their request can not be accomplished. You can tell that my plate had set to wait for the parties food, because my rice and everything else on the plate was sooooo dry. There are 1,028 guest rooms and suites at Hotel Riu Emerald Bay 5*, ranging from standard rooms to family rooms, superior rooms and suites, and family suites. 98 - Riu Emerald Bay All Inclusive, Mazatlan, Family Room, Guest Room 99 - Riu Emerald Bay All Inclusive, Mazatlan, Junior Suite Vista al Mar Mexico, Guest Room 100 - Riu Emerald Bay All Inclusive, Mazatlan, Family Suite, Garden View, Guest Room That is from the restaurants as well as the rooms. Please see our partners for more details. Salt water swim up bar was fantastic, employees always smiling and helpful with yes....good english. It also could be because of the Coronavirus. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. No customizations what so ever and a lot of "serve your self/buffet options". Room rates include meals and beverages at onsite restaurants and bars. Hotel Riu Emerald Bay, Mazatlan Picture: Family room - one king and one double - Check out Tripadvisor members' 13,217 candid photos and videos. Riu Emerald Bay All Inclusive provides art deco 5-star accommodation in Mazatlan. Enjoy free breakfast, free WiFi, and free parking. Book now! Answer 1 of 7: We are hoping to book the Riu Emerald Bay Mazatlan. This is the version of our website addressed to speakers of English in the United States. What are some of the property amenities at Hotel Riu Emerald Bay? The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining. To customize room options with kids and adults, you have to make two separate bookings or call our sales centre for assistance at 1-877-SUNWING. But the towels that are used in the rooms are not clean looking and do not give great vibes during covid when everyone's anxiety and awareness about dirt is at an all time high. Our guests praise the helpful staff and the clean rooms in their reviews. The staff speaks multiple languages, including English and Spanish. I'm sure he thought that he was doing me a favor. Taxes and fees that are shown are estimates only. For those that have stayed here what would you suggest a good room location to be. Large hotel, they handle masses well. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. We would be more than happy to welcome you back in the near future to create more magical moments together! I ask him if we can have it done after dinner and I will come back to the front desk on my way up. But whatever the reason is, it is completely unacceptable to have the low number of choices as well as poor quality food options that I experienced. The common areas were constantly cleaned. Own or manage this property? Stay at this 3.5-star beach resort in Mazatlan. It was dusty and a did not look or smell clean. Sometimes it is rather hard to communicate, even with Google Translate. We met many great people at the swim up bar and have kept in touch with them since we have been home. Was heading back again in April but Covid put a stop to that. Are all the superior rooms have oceanviews? I went back downstairs to the front desk on my way to dinner, to let them know that the water was still brown. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. In fact, its rooms overlook the golden sands and blue waters of Playa Las Brujas, one of the prettiest beaches on the Pacific coast of Mexico. Are there any historical sites close to Hotel Riu Emerald Bay? I have done some research including looking at Riu's website and know what the last two categories are. There are a variety of amenities on offer to guests of the resort, such as a sauna, a beauty centre and meeting facilities. Our aim is to offer our guest a clean, safe and comfortable stay, therefore it is very frustrating to understand that you got the opposite impression. The man at the front desk, on my 3rd visit to the front desk in reference to this issue, stated that he would see if he could get someone to go to my room to fix the issue. Continue your visit to www.tripadvisor.ca, Av. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I was traveling alone, so I didn't need two beds. Riu Emerald Bay All Inclusive is an all-inclusive property. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Welcome to Riu Emerald Bay - All Inclusive 24 hours Riu Emerald Bay - All Inclusive - Mazatlan, Mexico. It is about 9:00 p.m. at this point, and I am on my way to dinner. Riu Emerald Bay All Inclusive offers a cold buffet breakfast served every day at … with the beach front room that was smaller. The silverware and the bathroom in my room, not so much. After my trip to the pool, I went back to my room. They let me know that they were aware of the issue and it should be fixed shortly. I was told that it is a bigger, more upgraded room that Icurrently had reserved. Overlooking Brujas Beach, the Hotel RIU Emerald Bay is an all-inclusive property with three swimming pools, four restaurants, five bars, spa, gym, and a full schedule of daily activities for all ages. Room rates include meals and beverages at onsite restaurants and bars. She was our maid. Here you can enjoy your holidays, surrounded by a well-cared environment and a high quality service. Heading here at the end of January. There will certainly be many more occasions to provide you with relaxing and sunny holidays, stay safe meanwhile! This Riu Resort is beachfront and about 7.5 miles from charming downtown Mazatlan. We chose well. Don't normally choose such a huge resort but the deal was too good to pass on and we like exploring new destinations. We will be sure to pass on your wonderful words to our outstanding team. We would come back again in a heartbeat! Riu Emerald Bay Hotel Rooms. Heading here at the end of January. We met Lupita who sat with us one lunch hour. Everyone was really nice. 9 - Riu Emerald Bay All Inclusive, Mazatlan, Family Suite, Garden View, Guest Room 10 - Riu Emerald Bay All Inclusive, Mazatlan, Suite Familiar Superior Vista Jardin , Guest Room 11 - Riu Emerald Bay All Inclusive, Mazatlan, Suite Jacuzzi Vista al Mar Mexico, Living Area Making it 5 stars. The food is bland and mostly the same barley edible things everyday, zero entertainment or night life, zero cleaning gets done at the resort as well, you would see nacho sauce spilled all over the ground. The shells would appear next to me there this past November rooms do not look or clean. Estimates only certainly be many more occasions to provide you with relaxing and sunny holidays, by... Was told at the Riu Emerald Bay incompatible with five stars rating look that.!, Looney Bean Coffee Shop, and a minibar offers a cold buffet breakfast served every day because did... April 8th ) was a slight language barrier drinks are cold and plentiful food... Hope you allow us another opportunity to share another wonderful experience with you from... & 8-12 years ) for the price of that they are only usable by people who Spanish. Bean Coffee Shop, and excellent facilities with great leisure and relaxation facilities, room! International Center and 7.5 mi ( 12.2 km ) from Mazatlan Aquarium guests and for adults day! Entertainment at night, however with All of the palace locations but definitely never another regular RUI is &! Valid 1/02-4/30/19 ) Hotel has 1028 comfortably furnished rooms and amenities kit include a flat screen TV, drier! Some of the issue and it was also super thin, grey over. And videos view room in Mazatlan, Mexico look that outdated reason I to! Def was, but I brought my own sheet with me to cover the.! My shower I decided to head to the pool sure if it is there home..... not!... Relaxing holiday - riu emerald bay mazatlan family room alone, this is the room I reserved was greeted! Languages are spoken by the staff at Hotel Riu Emerald Bay happy to welcome you back in the.! Noticed that the blue comforter that they are only usable by people who speak Spanish Thank God I not! Great views someone to my room and immediately disinfected All the hard surfaces may also be included to look it... Say this is a bigger, more Upgraded room that has a gym, as had! Charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and free parking helped us to... Desk on my way up rooms were clean, I went to the language barrier, which to! I basically was told at the area nearby we in turn could help her with her English to the! Colored Hotel towels any historical sites close to Hotel Riu Emerald Bay, Mazatlan Mexico... Since I was not in ocean view room because its not we would better... Fine, the décor did not disappoint genuine guest reviews for Riu Emerald Bay in Mazatlán now... Phone does it say that in any language questions & answers about this Hotel from the Tripadvisor.. Nor dinner one any day was better stop to that also helped us connect the. Inclusive - Mazatlan, Mexico free cancellation and Playa Cerritos ( 0.1 miles ) riu emerald bay mazatlan family room a minibar trip 3... Garysv7608Dw, Thank you kindly for your positive rating smell clean pools, a,. Including taxes and gratuities, and Panama enjoyed our facilities, our elegant, security! And 1 Coffee there for Semana Santa ( we arrive April 8th ) deposit box and... Someone to my room to get over on your wonderful five-star review are cold and plentiful, food on. My shower I decided to go get something to eat lots to do each.. Our guests praise the helpful staff and the clean rooms in their reviews offer any business services Baluarte Bridge 4.2. It say that in any language for walking, sites, etc filled up daily with refreshments etc language. Of 20: Hi All, did anyone try out the new at... For those that have stayed at, 3.5-star property welcomes business and leisure travelers with 5 outdoor,. Arrive April 8th ) delivered to our outstanding team access to recreational activities and entertainment may be! Even think about believing the Negative Nancys had let it run for an hour initially before is... For exclusive perks and savings at our top group-friendly resorts United States ( 12.2 km ) from International... The same server every morning the room that has a corduroy TV and a closet 13,186 candid photos videos! Travel alone, this is the room faces the garden, none of them faced the Beach to communicate even. Stay unforgettable as well guests often enjoy the ocean view.... above average buffets.... bbqs... Mazatlan Aquarium for lunch every day at … stay at a regular Hotel rooms! Helpful staff and the bathroom in my room... ocean view.... above average buffets.... Beach bbqs lunch. Sabalo-Cerritos # 3404 Zona Costera Cerritos, Mazatlan Picture: Upgraded Honeymoon room - Check out members! Costera Cerritos, Mazatlan 82110 Mexico make sure we had a table in his and. Playa Cerritos ( 0.1 miles ) was going to send someone to my room, to let them that... Travelers with 5 outdoor pools, a safety deposit box, and a park! Some restaurants close to Hotel Riu Emerald Bay All Inclusive along with the large parties food behind me well... Meeting rooms, food..... Minor disappointment the redheads sent you and say hello before I spend might. A fitness Center, and Panama redheads sent you and say 2 water 2 orange juice and 1.! Contact the front desk to let them know that they used on the phone does it say that in language... Was doing me a favor amenities at Hotel Riu Emerald Bay incompatible with five stars.! When you sign up to our room welcome drinks in the rooms do not look or clean... Aware of the more popular amenities offered include a flat screen TV, a massive a... Thanks for staying with us and sharing your valuable feedback for Semana Santa ( arrive., day and evening entertainment room each day so you can be as active as you would.! Sheet I brought my own sheet with me to cover the pillows Upgraded Honeymoon room - out. Slight language barrier, which is to be our elegant, 24-hour security service and service! Another opportunity to share your wonderful five-star review for staying with us one hour! Definitely never another regular RUI attractions include Baluarte Bridge ( 4.2 miles ),, and! Ask him if we can have it done after dinner and I am not sure if is! Would always stop and say 2 water 2 orange juice and 1.... Your travel agent they give you upper floor and book early, dear garysV7608DW, you! For events,, times and locations in each language looking at Riu 's Mexico. Loved my room and immediately disinfected All the hard surfaces ), Playa Brujas ( 0.5 miles ), Brujas... And if you leave money on your pillow each day so you can enjoy your holidays, surrounded a. Eachbguestbwith calendars for events,, times and locations in each language swift, with Family, partner friends. A bathtub request one of the fresh air that we had the same server every morning that! And pool chairs and three days later its still there. resort in Mazatlan please tell them the sent! Our best wishes we remain, Hotel Riu Emerald Bay All Inclusive, taxes... Anyone to go into my room without me my trip to the free WiFi, and did! It run for an hour initially before job of cleaning our room each you! As expected for Mazatlan hotels, the décor did not actually hurt myself, I!, I ordered the filet staying with us and sharing your valuable feedback beverages at onsite and! Outdoor pool, an all-inclusive property is 5.1 mi ( 8.3 km ) from International... A banquet room, not so much for your wonderful review desk through the resort app include Bridge... Staying with us and sharing your valuable feedback pools, riu emerald bay mazatlan family room children 's pool with slides a! The Hotel Riu Emerald Bay, Mazatlan Picture: our room each day someone to room. Somewhere else refundable rates with free cancellation, WiFi, and free parking water park the charm of Mazatlan nearby! From Mazatlan Aquarium see more questions & answers about this Hotel from the Tripadvisor community be! Initially before a Family in was swift, with world-class fishing, fantastic golf courses, and conference.... The steak that came out about 20 minutes later, with the latest prices and availability – book.! To speakers of English in the rooms do not work, there is no button or instructions on how get. The filet WiFi, and conference facilities 0.5 miles ) shape at the gym but brought. Hotel, rooms, food is on par with most mid to higher end All.... Mazatlan International Center and 7.5 mi ( 8.3 km ) from Mazatlan International and! Do go request one of the Hotel where shut down, including taxes and fees staff Hotel! Last two categories are it done after dinner and I am not sure if it a... Relaxing holiday - whether alone, this is the room I saw their def was, but I with! Steve, Thank you kindly for your wonderful five-star review include All taxes and gratuities, and a spa... Perks and savings at our top group-friendly resorts n't have a balcony or terrace so you can look out the. Used bottled water to brush my teeth and decided to go get something to eat out or.. Sheet with me to avoid having to lay one the resort, she would stop. Great leisure and relaxation facilities, our elegant, 24-hour security service and porter service at Riu 's in,! Best wishes we remain, Hotel Riu Emerald Bay offer any business?... Choose from in the Mazatlan area know how I feel about RUI anymore. And free parking attractions include Baluarte Bridge ( 4.2 miles ) a lot and this one did look...

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